Shipment and Delivery

Shipping And Handling

Delivery is included on most UK orders, Overseas orders are subject to carriage costs according to costs of sending and packing and handling, normally at a default charge but you will be e-mailed if there needs to be any extra costs and sometimes we charge less if very light goods etc. Method of delivery will be at our discretion - normally 2nd class post, sometimes 1st class, parcel post or by carrier as we think appropriate. For overseas we often use air mail small packet service but can vary according to items ordered, generally we use a signed for servcie overseas. We regreatably find we need to charge a handling fee for North American orders which will normally be within the postage costs. If you wish your order to be sent by a particular method this may entail additional cost. Please enquire if necessary. Remember - once posted the risk is with you, we cannot be held liable for losses by the delivery company. But where ever possible we will pursue any claim or loss enquiry on your behalf without prejudice of course - but it so seldom happens anyway.

Delivery Schedule

We deliver your order as soon as practical, we may need to assemble or make certain parts and if a longer delay is possible we will e-mail you. We will normally send your order to you within 3 business days.  International orders are generally received in under 12 days but will depend on where and method of carriage. Please remember carriage costs for orders outside UK are likely to be an extra 20% of order value. The risk in transit is the purchasers, we cannot be held liable for non-delivery by a delivery agent - if requested we may be able to arrange insurance and will assit in any claim as far as reasonable on the purchasers behalf - be informed it is your (the purhcasers) responsibilty and any work we do is as a matter of good will and not obligotory - but we do want satisfied customers so on the rare occasisons we have looked into late or lost parcels - seldom happens but can.